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How can I join www.agricom.gr or open an account ?
In order to open an account or join www.agricom.gr you should go to the initial page and choose to open a new account. You will be asked to give some necessary information. When you complete your registration, press . If filling the form is done correctly, you will be notified by a message on the screen. You will also receive a confirmation of your registration on the site, through e-mail.
How can I order through the Agricom site?
When you choose a product you can put it into the market basket. When you complete your purchases you must press the choice [Completion of purchases].
To be able to carry out your purchases you must have already opened an account on the site, as described in the previous paragraph.
If you are a new customer, you will be asked to provide your data. If you are a member, simply dial your e-mail and password to proceed directly to the modes of payment and shipment.
How can I pay?
There are four ways to purchase a merchandise.
1. Payment on delivery. Full payment of invoice upon receiving the order at the post Office
2. Deposit on our account at Alpha Bank.
3. Purchase through Visa, Master Card, American Express.
4. Purchase through PayPal.
If you choose to deposit money at the bank, you will receive an e-mail informing you about the account number you will make the deposit. Your order will be carried out only when the deposit is done. You should also ask the bank to write your name and surname on the deposit form.
When is my order send free of Charges?
When the amount exceeds 130 Euro (only in Greece).
What are the available shipment modes ?
For the time being shipping can only be done through the Greek Post Office {ELTA}.
How can I return something? What happens in similar cases?
Return can be accepted only under certain conditions.
1. The materials have not been used.
2. You return the product within 10 days from delivery
3. If the product you have returned is in good condition, you will receive an e-mail informing you that:
a. the return us accepted.
b. your account is credited with the corresponding amount.
c. you can buy another product from our company.
I have some technical questions. How can I receive an answer ?
You must send an e-mail to support@agricom.gr using then choice <Question-help>. You will shortly receive an e-mail answering your question. You simply have to make sure that you have clearly stated your question.
No application fully covers my needs. What can I do in this case ?
In this case you must send an e-mail to support@agricom.gr using option <New ideas-suggestions> which is on the central site. We will contact you soon.
I cannot find what I am looking for despite using the detailed search.
There are many reasons that cause a search to fail. Try to be precise when you describe what you look for. Do not use greeklish and be careful when typing.
Can I know in advance the delivery time ?
Yes, you can. When shipment is completed, an informing e-mail will be sent to you.
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